Kundframgångschef - Sportsbook

THE ROLE: The successful candidate will demonstrate a hybrid skill set, combining a strong commercial acumen with a passion for the ongoing customer experience at Genius Sports. They will understand our products and services in detail and speak credibly with industry experts. In addition, they will be required to immerse themselves within the sports betting industry and to understand all technological and regulatory developments. This candidate will manage the ongoing customer lifecycle for their allotted customers, ensuring customers are engaged and satisfied with their products and services. Throughout the contract term they will identify and execute upsell and cross-sell opportunities, with the ultimate goal of ensuring a successful renewal - collaborating with Senior Managers, the Head of Client Growth & the Global Commercial Director to do so.

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