Teknisk support praktik

We are looking for a motivated and proactive person to join our team as a Technical Support Intern. This unpaid internship offers a unique chance to learn and develop in technical support within a close-knit wellness technology company. What you will do: You will provide technical support to customers for product and service questions primarily by email, but occasionally by phone and chat. You will troubleshoot technical issues and provide clear, understandable solutions to customers. You will document and track customer interactions and issues appropriately. You will maintain good relationships with customers and ensure their satisfaction. There is an opportunity to work on internal IT tasks based on your own interests. What we expect from you: Interest in technology and a desire to continuously learn. Excellent communication and interpersonal skills. Strong proficiency in Finnish and English. Ability to work both in a team and independently. Solution-oriented and positive attitude. Basic IT skills and willingness to perform customer service tasks. Experience in customer service and hobby interest in IT or electronics are considered pluses. What we offer: Opportunity to develop into a technical support professional. Also a peek into internal IT tasks if you are interested. A supportive work environment that encourages learning and growth. Valuable industry experience with exposure to different systems. Flexible working hours and partial possibility for remote work. The main place of work is our office located in Jyväskylä city center. Regular and irregular exercise sessions and monthly breakfasts at the office. If you are ready to take on this challenge and grow as a technical support professional, send your application and CV via this form no later than 27 September 2026. We will make a selection as soon as a suitable candidate is found. Note that this is an unpaid internship as part of studies and the internship duration should be 3–6 months starting from late September/early October or by agreement. Application period begins: 10.09.2026 19:00 Application period ends: 27.09.2026 23:59

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