Est. expiry Nov 6

Customer Advisor

Posted Oct 2 (21 days ago) · Last updated Oct 22 · Open 21 days, longer than the usual 13 for this role

Lisbon-based customer advisor role with paid onboarding and relocation support.

€1,034 - €1,39845% below mid-level roles

This salary is below the market medianBased on 194 job postings

Monthly salary comparison for Customer Advisor
Market	Lower bound (25th percentile)	Median	Upper bound (75th percentile)
mid-level roles	€1,899 per month	€2,140 per month	€2,450 per month
This offer	€1,034 per month	€1,216 per month	€1,398 per month

Where and how

Lisbon, PortugalOnsiteMid-Level

Field: Customer support
Languages required: German, English

Original job ad

Translated by JobCrawls from the Swedish ad.

Open the ad

Lead with a friendly voice on calls, email, and chat; resolve customer issues and ensure a positive experience. We offer paid onboarding, a supportive team, and relocation assistance including flight and housing.

About the role

Summarised by JobCrawls from the job ad above.

Requirements

Fluent German
Good English communication
Willingness to work in shifts
18+ years old
EU citizenship or valid work permit for Portugal

Responsibilities

Provide customer support via phone, email, and chat
Answer inquiries and resolve issues promptly
Ensure customer satisfaction and positive experience
Learn and use company tools and processes
Collaborate with team to meet project goals

Skills & technologies

Customer ServiceCommunicationProblem SolvingTeam Collaboration

Benefits & perks

Flexible working hours Cash bonus Flight to Portugal covered or reimbursed Company housing or help finding housing in Lisbon Paid onboarding and training Regular team events and activities Friend referral bonus of 1,000

Recruitment process

Submit application
Initial screening
Interview rounds
Offer and onboarding

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