Life Insurance Customer Service Advisor

LähiTapiola Pohjanmaa, part of the LähiTapiola Group, is a customer-owned insurance company that believes in courage, kindness and passion. At the beginning of 2027, LähiTapiola Pohjanmaa and LähiTapiola Länsi-Suomi will merge. This will create one of Finland’s largest insurance companies: a friendly giant belonging to the region. Its most important task is to protect the lives and businesses of people in western Finland through concrete action based on outstanding local knowledge, from Uusikaupunki all the way to Kokkola. LähiTapiola Pohjanmaa has an opening in its top team! Life Insurance Specialist Customer Advisor The customer advisor’s most important task is to advise household and business customers on managing personal and income-related risks, and to negotiate high-quality, comprehensive risk and personal insurance solutions. You have excellent customer service skills and want to work with customers. Active interaction with owner-customers and colleagues is part of your everyday work. The position emphasises self-direction and goal orientation, while work is also done with strong teamwork and solid support from your colleagues and supervisor. What we expect from you - An enthusiastic, responsible and determined approach to work - Sales, interaction and communication skills - A competitive and results-oriented mindset, with a sales-driven approach to goals - Fluent spoken and written Finnish and Swedish - Courage and the ability to make independent decisions, as well as a desire to learn new things What we offer You will receive a good introduction to the role, after which you can work on interesting tasks. A supportive supervisor, team and whole work community are ready to help you succeed. We also offer a range of employee benefits, including a lunch benefit, a personnel fund and other services supporting wellbeing. You can influence your own earnings in this role. Pay consists of a table salary of €2,384 plus sales commissions. Further information If you have questions about the customer advisor role, Director Mats Ingman can provide further information by phone on 050 558 5972 on Thursday 15 October from 8:00 to 10:00, Monday 19 October from 15:00 to 17:00, and Wednesday 21 October from 15:00 to 16:30, or by email at mats.ingman@lahitapiola.fi. Apply for the role by completing the application form by 1 November 2026. We will interview candidates during the application period and fill the positions as suitable candidates are found. The credit records of the person provisionally selected for the role will be checked. The successful candidate must meet the insurance industry's good-repute requirements, which will be verified when the employment contract is signed.