IT Support Specialist
Hover or tap a row for full statistics (EUR / month on this chart).
Salary analysis
Compared with the selected benchmark ("All roles in Espoo, Finland"), this listing's salary midpoint is about 93% lower. The offer sits below the benchmark range (€2,150–€4,500). The listed pay band (€208–€239) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 679 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| Market Average: IT Support Specialist | €1,980/per month | €2,645/per month | €2,958/per month |
| All roles in Espoo, Finland | €2,150/per month | €2,685/per month | €4,500/per month |
| Pay in our data — not quoted in ad (Mid-Level) | €208/per month | €224/per month | €239/per month |
IT Support Specialist is the point of contact for clients when technology fails. You will handle support requests via multiple channels, troubleshoot technical issues, and ensure professional customer experiences. You will work with Microsoft 365 environments, user accounts and access rights, and basic network and device troubleshooting. You will collaborate with the team to develop your skills and support business-critical systems. You will also assist in applying standard operating procedures and ensuring service quality.
Job Details
Responsibilities
- Handle incoming support calls and document requests
- Process IT support requests through full lifecycle
- Troubleshoot issues with devices, software and networks
- Manage Microsoft 365 environments, user accounts and permissions
- Perform basic network and connectivity troubleshooting
- Support end users with professional and customer-focused communication
Requirements
- 1–2 years of IT support or related IT role experience
- Relevant education or practical experience
- Experience with Windows and Mac OS troubleshooting
- Experience administering Microsoft 365 services
- Strong problem-solving and analytical skills
- Fluent communication in Finnish and English
- Proactive, customer-oriented attitude
- Nice to have: Microsoft certifications and server/network environment experience
Skills & Technologies
Benefits & Perks
Recruitment Process
- 1Screening
- 2Interviews
- 3Offer
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