Finnish Customer Service Agent

Finnish-speaking customer service agent position based in Greece. Work in a dynamic, digital-first environment to support a leading global platform in the fast-growing food and grocery delivery sector. Your main tasks include handling incoming communication via phone, chat, and email from customers and partners, assisting with orders, refunds, deliveries, and platform-related questions, providing professional and empathetic service, escalating unresolved or sensitive cases, and performing ad-hoc administrative tasks. Requirements include excellent Finnish language skills and good command of English, prior customer service experience is advantageous but not required, strong typing and multitasking abilities, and proficiency with PC tools and various systems. Offer includes a paid relocation package to Greece, competitive monthly salary plus two extra salaries per year, health care benefits, paid training, career development opportunities in an international environment, social activities, and free online Greek language courses. This is a great opportunity to gain valuable international experience in a multicultural environment.