JobCrawls

Job alerts, saved jobs and deadline reminders on your phone

Open app

Deadline Nov 15

Sales-Oriented Customer Service Representative

Customer Service Representative

Posted Oct 22 (6 days ago) · Last updated Oct 28 · Open 6 days. This role usually stays open about 13 days

Key facts

Part-time Fonum customer service role in Kotka; phone repair experience is not required, as training is provided.

How this salary compares

€2,234 - €2,57342% above junior roles
This salary is above the market medianBased on 96 job postings
Monthly salary comparison for Customer Service Representative
MarketLower bound (25th percentile)MedianUpper bound (75th percentile)
junior roles€1,520 per month€1,875 per month€2,229 per month
This offer€2,457 per month€2,644 per month€2,830 per month

Based on 344 job ads that state the pay. · Data and reuse

Est. take-home €1,894 - €2,101

Where and how
KotkaOnsitePart-time, Junior
Field
Retail
Languages required
Finnish
Employer states this job follows the Kaupan työehtosopimus collective agreement.

Original job ad

Translated by JobCrawls from the Finnish ad.

Open the ad
SALES-ORIENTED CUSTOMER SERVICE REPRESENTATIVE, KOTKA Do you genuinely want to help customers and solve their challenges? Are you full of sales energy and energised by customer interactions? Are you handy and interested in tasks that require precision? If this sounds like you, read on. In this role, your own contribution can affect your earnings. You do not need previous experience repairing small electronics, as we will teach you everything you need to succeed. We are looking for a part-time employee for the Fonum service point in Kotka, on a permanent basis. Daily tasks include customer service, repairing and selling phones, and selling accessories and subscriptions. The role is also well suited to a student. WHAT WE OFFER A relaxed and inspiring working atmosphere, with support from your own team. Pay in accordance with the Commerce collective agreement and a commission model strongly based on your own performance. Support for developing your skills. Working hours that can be agreed and are scheduled according to store opening hours. The opportunity to progress within the company to different roles based on your interests and success in the role. WHAT WE EXPECT FROM YOU You enjoy working with people and taking part in sales situations. You handle tasks requiring precision well. You are tidy and organised. You have a positive attitude and are eager to learn new things. You are prepared to work at different service points when needed. You have good teamwork skills and want to develop as a member of the team. You are an adult. The selected candidate will undergo a credit check, which must be passed as a condition of entering into employment. Interested? Act promptly and complete the application using the application link. We are happy to provide more information about the role. Please contact us primarily at oskar.jansson@fonum.fi. You can also ask Oskar Jansson, Store Manager, for more information. The position will be filled as soon as a suitable person is found.

About the role

Summarised by JobCrawls from the job ad above.

Requirements

  • Enjoys working with people and in sales situations
  • Able to perform precise tasks
  • Tidy and organised
  • Positive attitude and eagerness to learn
  • Willing to work at different service points when needed
  • Good teamwork skills
  • Must be an adult
  • Must pass a credit check

Responsibilities

  • Provide customer service
  • Repair and sell phones
  • Sell accessories and subscriptions
  • Work at different service points when needed

Skills & technologies

Customer ServicePhone RepairSalesTeamwork

Benefits & perks

Recruitment process

  1. Apply promptly through the application link; the position is filled as soon as a suitable candidate is found.

About Fonum Oy Ab

Financial overview
€19.9M
Revenue
-€6.9M
Profit
-34.0%
Profit margin
Fonum Oy Ab logo
Fonum Oy Ab · 2 open roles
Top locations (all time): Lempäälä, Finland · 1 · Kotka, Finland · 1 · Lahti, Finland · 1 · +2 other locations
View company
Current open roles at Fonum Oy Ab on JobCrawls
LocationActive listings
Lempäälä, Finland1
Kotka, Finland1
Lahti, Finland1
Pori, Finland1
Rovaniemi, Finland1
Current role mix at Fonum Oy Ab on JobCrawls
Role typeActive listings
Customer Service Representative3
Sales Customer Service Representative1
Sales-oriented Customer Service Representative1
Current role-level mix at Fonum Oy Ab on JobCrawls
Role levelActive listings
Junior4
Mid-Level1
About the employer

Fonum is a Finnish phone service chain focused on phone repairs, recycling and the sale of used phones. It also sells accessories and helps customers with phone-related questions.

Core values
ResponsibilityDynamic and relaxed atmosphereDoing things well and in good spirits

Never miss a new Customer Service Representative job in Kotka, Finland

Weekly or daily digest. Unsubscribe anytime.