Palvelupisteasiantuntija - Tietoevery - Tšekin tasavalta, Ostrava

As of 2 September 2025, Tietoevry Tech Services, earlier part of Tietoevry Group, will operate as a standalone company. We'll soon be operating under a new name: Vivicta. You will discover more about our new brand by the end of the year. Read more. You may apply by selecting Apply and fill your application details to the form. You may also Apply by using LinkedIn and populate details to your application from your LinkedIn profile. Do you want to earn some money while gaining experience in the IT world? Are you fluent in English and Dutch? If you’re a STUDENT looking to learn something new, this Service Desk Specialist position is a great opportunity to kick-start your career — and you can do it from the comfort of your home and only 20 hours a week! At Vivicta, our customers are some of the most demanding IT users in the Nordic countries. Our mission is to provide them with reliable platforms, expertise, and services to ensure their systems are always available to end users. What will you learn with us? Receive IT requests from customers via phone, chat, email, and our ticketing tool Help resolve incidents and customer requests Communicate with both technical teams and customers in English and Dutch Support your teammates by helping to distribute incoming requests Provide remote assistance to end users Investigate and diagnose end-user issues What we expect: Fluent English and Dutch at B2 level or higher Good communication and expression skills Ability to work in a team #LI-Hybrid #LI-IN1 Vivicta is a trusted Nordic transformation partner making everyday easier through technology. In a world of constant change, we are with our customers, helping unlock new digital opportunities and elevate their business. We provide fit-for-purpose digital solutions to accelerate customers’ transformation. Our 7,000+ experts globally drive end-to-end excellence across Data, Automation & AI, Cloud & Infrastructure, ERP & Applications, and Digital Security. With a get-it-done attitude, we commit to deliver elevated impact. www.vivicta.com