IT Specialist, Coolbrook Oy, Helsinki - Academic Work

About the role As the primary IT point of contact, you will manage daily support while driving strategic development projects. You will work closely with the CFO and external partners to ensure a seamless technical environment for Coolbrook's growing team. We offer an opportunity to grow in the role, and a modern office in the heart of Helsinki. You will have the freedom to influence Coolbrook's IT strategy while contributing to a global sustainability mission. Work tasks This role combines hands-on end-user support with broader IT development responsibilities in a fast-paced international environment. Your tasks will include: - Resolve daily IT issues for internal users in Finland, UK, Netherlands and India - Coordinate with external IT partners for complex technical escalations - Manage software licenses and hardware leasing agreements - Maintain accurate hardware and software asset registers - Execute IT development projects from the technical backlog - Administer Microsoft cloud environments including M365, Intune, and Azure - Implement new IT initiatives to support rapid organizational growth We are looking for - Hands-on experience with Microsoft cloud services including M365, Intune, and Azure - Previous relevant work experience , e.g. IT Specialist, IT support or Service Desk - Suitable degree in Information Technology, Computer Science, Engineering or a related field, or equivalent practical experience - Fluent English communication skills - Ability to take initiative and work independently in a dynamic startup It is meritorious if you have - A genuine interest in technology and continuous learning - Previous experience working in an international company or start-up - Experience with PLM or Teamcenter systems To succeed in the role, your personal skills are: - Proactive and Self-driven - Structured - Service-minded - Ready and willing to take ownership - Comfortable working in a changing environment Our recruitment process This recruitment process is handled by Academic Work and it is our clients wish that all questions regarding the position is directed to Academic Work. Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.