Vakuutusneuvoja Asiakaspalvelukeskukseen Maatalous - IF Insurances - Etätyö - Globaali

We are expanding and need talented people for our Customer Center Agriculture in Viby – If you have talent for sales and service, you are the one we are looking for. If and Topdanmark are on an exciting journey to become one company and Denmark's second largest insurance company. We are looking for you who are passionate about providing our customers the best experience every time they contact us, as we are here to help and have satisfied customers. With your thorough and curious approach in dialogue with our customers, you understand their insurance needs and offer the best possible insurance solutions so they don’t have to worry about tomorrow. Sales is a natural part of your DNA and it’s easy for you to combine good advice with sales. If you think ‘Yes, that’s me’, you have a fantastic opportunity to take a new step in your career. About the role and your new job in Customer Center Agriculture You are a trusted advisor in all interactions with our existing customers. You will help our small and medium-sized agricultural customers via inbound and outbound calls. Your task is to ensure they get comprehensive answers, are correctly insured, and feel secure with us. This is done by identifying customer needs simply and effectively, advising on our many options, and following the customer through the process. We offer An inclusive work environment where everyone is welcome Career and development opportunities in the Nordic region’s largest insurance company Good pension scheme and the option to buy quality insurance with employee discount Paid health insurance as well as dental and accident insurance Good canteen scheme Well-tested onboarding program Education at the insurance academy Many employee clubs across sports, arts, and social channels About the team and culture You will be part of a well-functioning team in an exciting and dynamic daily life. You will be well prepared for the task with training and support from colleagues. We have a healthy and fun culture where trust and an informal tone are valued. We strive to maintain a good, open, and inclusive work environment and aim to embody If’s values: Trust is our backbone, We stay ahead, We put our hearts into it. Who are you? You are already skilled in communication and do it in a trustworthy and positive way – naturally with a touch of enthusiasm so customers can hear and feel your passion for helping them succeed. You always try to find the right solution for the customer and go the extra mile to provide the best service. You also contribute to a healthy culture where we support each other and work together to reach our goals and create results. It is an advantage if you already have an insurance background, but the most important thing is that you are a customer management master, eager to work in a team with high morale, motivation, and a desire to improve every day. To succeed in the job, you can relate to: I have worked with sales and advice before and find it fun I have experience providing service over the phone I am proactive and resilient I am a strong team player with an appreciative view of teamwork I find it easy to give and receive feedback I have a cheerful disposition and a good sense of humor – it should be fun to go to work I have good Danish language skills in writing and speaking and can communicate in English I thrive on being measured on customer satisfaction and sales I am interested in training at the Insurance Academy We work Monday to Friday from 8 to 16. You will work in a structured daily routine with a shift plan to be there for our customers when they need us. Application and recruitment process Application deadline: August 1, 2026 (screening and interviews are ongoing) Application: Upload your CV and motivated application via our website. Location: Viby Start date: September 1, 2026 If you have questions, you are welcome to contact the manager of the Customer Center Landbrug, Lotte Sejr Grundtvig, at +45 23 21 28 13. This position is subject to the requirements of the Insurance Distribution Directive (“IDD”) and the Insurance Mediation Act, and the applicant must meet the reputation requirements at the start of employment. Specific requirements depend on the country of residence and may include a background check. The applicant’s information may also be checked via publicly available information on the internet and social media within legal limits. Candidates progressing in the recruitment process will be asked for references and to present a criminal record. We are an insurance company that helps many, with 4.5 million customers across seven countries. We support and uplift each other, giving trust and space to reach new heights together. Everyone can come to work feeling insured of growth.