Channel Account Associate

BioLegend Channel Account Associate provides customer service and sales support to Business Development and Sales teams for transactions involving non-standard terms of sale. Coordinates with internal departments to determine product availability, pricing, and lead times for bulk materials and catalog items. Uses CRM/ERP systems to manage communications from proposal through execution. Maintains SOPs and best practices in a high-volume environment. Reporting to Channel Account Manager, handles customer contracts and projects: qualification, sampling, feasibility, proposals, quotations, and inventory management. Vets proposals for legal restrictions, requirements, feasibility, cost, and margin. Coordinates internal groups to meet timelines. Serves as liaison among business development, sales, customer service and other units. Develops and follows SOPs for custom business. CRM and NAV documentation accuracy. Other projects as required. Minimum Qualifications: Bachelor’s Degree in Biology/Life Science OR Business Administration/Management with 2+ years biotech experience. Preferred: biotech/pharma experience and lab experience; Dynamics 365 and Salesforce experience; Excel proficiency; strong communication. Work Environment: Office, occasional lab/warehouse exposure. Base salary range $20.00–$25.00/hour. Salary varies by location and qualifications; benefits include medical, dental, vision, life, disability, PTO, parental leave, 401(k) with match, and Employee Stock Purchase Plan.