Benefits Manager

We are seeking a highly motivated team player to join our Total Rewards team as Sr. Benefits Manager for the Americas. You will lead our 401(k) and financial-wellbeing strategy while also managing the coordinated design and delivery of benefits across the Americas (Canada, US, Mexico, Costa Rica, and Brazil). You’ll be a key facilitator in program design, vendor partnerships, compliance, and ongoing optimization. Frequently collaborating with our HR Operations, Legal, Finance, and Total Rewards leadership to drive engagement, cost-effectiveness, and measurable improvements allowing our employees and their families to live their best lives. Key Responsibilities Program Ownership: be the primary the program manager of our US 401(k) plan and our benefit plans and programs in Canada, Mexico, Costa Rica, and Brazil Vendor Management: partner with our recordkeeper, investment consultant, and 401(k) Investment Committee to ensure best-in-class service, competitive fees, and compliance with ERISA, DOL, and IRS regulations Innovation and Continuous Improvement: identify areas for service delivery optimization and personalization of benefit experiences, including AI and NowOnNow solutions Financial Wellbeing Strategy: develop and manage a holistic financial wellbeing program tailored to diverse employee segments Data and Reporting: analyze participation, deferral rates, fund lineup performance, and plan costs; produce executive dashboards and actionable recommendations Subject Matter Expertise: serve as primary POC for non-US, Americas benefits programs for internal stakeholders, guiding policy decisions and executive briefings on benefit trends and competitive positioning Oversee budget planning and management: for portfolio of programs, ensuring financial alignment with strategic priorities Leadership and Influence: lead without direct reports, driving alignment and accountability across matrixed teams