O2C Manager

Enjoy a career, packaged with care, whilst helping protect food, people and the planet  We are a key global provider of sustainable packaging solutions. We’re on a mission to make all packaging recyclable, reusable, or compostable. Every day, we ensure the hygiene and safety of food and drink for people around the world. We are Huhtamaki.   You could be part of our vision. Because it’s our talented people that make it happen. Our people on the shop floor producing innovative, sustainable products. Our people in our offices delivering excellence for our customers every day. It’s every one of us working together.  We offer a place where you can feel safe, be supported, and make an impact so we can all focus on the future together.   Responsibilities Data Collection, Reporting & Analysis Own and standardize O2C reporting across UAE and Egypt (DSO, overdue %, aging, dispute tracking, collections performance) Develop actionable dashboards with clear accountability by customer, sales owner, and site Analyze receivables trends, identify risks early, and drive escalation on critical exposures Monitor customer payment behavior vs agreed terms and highlight deviations Support forecasting of cash collections and working capital movements Stakeholder Engagement & Presentations Lead structured AR review governance with Sales, Finance, and Business leadership Drive accountability with Sales teams on overdue collections and dispute resolution Present O2C performance, risks, and actions to senior management on a regular basis Act as the key interface between Finance, Commercial, and Customer Service teams Support decision-making on credit limits, payment terms, and risk mitigation strategies Process Improvement & Automation Strengthen end-to-end O2C processes (order release, invoicing, collections, dispute handling) Drive standardization across UAE and Egypt to eliminate process gaps Identify automation opportunities within ERP and reporting tools to improve efficiency and accuracy Improve invoice quality and documentation to reduce disputes and delays Ensure strong controls around revenue recognition, credit approvals, and collections tracking Training & Support Build O2C capabilities across teams in UAE and Egypt Train stakeholders (Sales, Customer Service, Finance) on O2C processes and accountability Establish clear ownership of collections and dispute resolution at customer level Support continuous improvement mindset across teams The requirements for a suitable candidate are Education Bachelor’s degree in Finance, Accounting, or related field Professional qualification (ACCA, CPA, CMA) is a plus Experience 8–12 years of experience in O2C, Accounts Receivable, or Finance operations Experience in manufacturing environment (preferably FMCG or packaging) Proven track record in driving collections and improving working capital Exposure to multi-country operations (UAE / Egypt or similar markets is a strong advantage) Skills Strong understanding of O2C cycle, credit management, and cash flow dynamics Ability to challenge stakeholders and drive accountability across functions Analytical mindset with ability to translate data into actions Strong communication and presentation skills Hands-on with ERP systems (Oracle preferred) and reporting tools High level of ownership, discipline, and execution focus Join us. Help protect food, people and the planet. Help us protect food, people and the planet We’re on a mission to be the first choice in sustainable packaging solutions so we can protect food, people and the planet. We need talented people like you to make that happen. We’re growing as a business which is opening up new roles and opportunities so it’s an exciting time to join us. We promise to offer a place where you can feel safe, be supported and make an impact, so we can all focus on the future together. Sounds like your sort of place? Apply today! Your career, packaged with care.