Johdon assistentti – asiakas- ja toimituskoordinaatio - Pro-Vision Finland Oy - Vantaa, Suomi

Would you like to play a key role in ensuring that customers receive excellent service and that our installers can focus on their work? Pro-Vision Finland Oy is a service company established in 2006, operating in Vantaa, specializing in AV and IT deliveries. We deliver, install, and maintain modern workplace solutions for companies, educational institutions, and public organizations. Our team includes over 20 installers and a group of professionals in project management, sales, and customer service. As we grow, we are now seeking a management assistant for customer and delivery coordination. In this role, you will help ensure our customers receive high-quality service and that our installers' daily work runs as smoothly as possible. You will work daily with customers, installers, management, and partners to ensure information flows to the right people at the right time. This position is central to the smooth operation of customer and delivery processes, and therefore, remote work is not available. Your tasks will include, among others: answering customer calls and emails, scheduling and coordinating maintenance and installation visits, supporting installers in daily practical matters, maintaining customer data in HubSpot, assisting with billing-related tasks, compiling materials for reporting, and coordinating daily project activities. Your responsibilities include: - Answering customer calls and emails - Scheduling and coordinating maintenance and installation visits - Supporting installers in daily practical matters, maintaining customer data in HubSpot - Assisting with billing-related tasks - Compiling materials supporting reporting - Coordinating daily project activities We expect you to have: - Experience in customer service, assistance, office, or coordination tasks - Ability to manage multiple tasks simultaneously - Excellent organizational skills and attention to detail - Proactive and solution-oriented work approach - Good interaction and communication skills - Excellent written and spoken Finnish language skills - Good knowledge of Office environment (Outlook, Excel, Word, Teams, PowerPoint) - Willingness to learn new systems It is an advantage if you have: - Knowledge of HubSpot CRM system - Experience in billing or order processing - Experience in service or project coordination We offer: - A permanent and versatile position in a growing company - Comprehensive onboarding - A professional and relaxed work community - Modern tools and practices - Opportunities to develop with the company The salary for this position ranges approximately from €2,500 to €2,850 per month, depending on your skills. Interested? Send your application, CV, and salary request to rekry@pro-vision.fi by June 18. Please specifically mention in your application: - What kind of customer service or coordination tasks you have performed - What motivates you in this role - Why you are the right fit for our team. Pro-Vision Finland Oy builds functional work environments where people can communicate, collaborate, and succeed. Our core values are professionalism and reliability.