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The Sr Solution Sales Executive - CRM will oversee market success of ServiceNow's CRM Workflow products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information. What you get to do in this role: The Solution Sales Executive - CRM supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity. • Support territory strategy and planning to improve vertical agreement, account use case targeting and execution • Provide input to AE during the account planning process based on territory strategy and recommendation • Ensure recommendation to territory strategy and account planning is aligned with Now Value principles • Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners. • Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model • Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle • Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes