Asiakaskäynnin ohjauksen asiantuntija

Pebl is a global HR platform that enables companies to hire, pay, and manage employees across 185+ countries. The Senior Customer Onboarding Specialist will be the primary point of contact for clients during onboarding, guiding them from contract signature through successful employee onboarding across multiple countries. The role delivers fast, frictionless onboarding experiences for Pebl’s strategic customers, combining execution with a consultative, client-first approach. You will manage project plans, lead client conversations, and ensure a high-quality onboarding experience that builds trust from day one. Responsibilities include building strong client relationships, leading onboarding sessions, advising on country rollout strategies, providing guidance on global hiring, supporting benefits benchmarking, acting as a product expert, maintaining visibility into onboarding progress, collaborating with cross-functional teams, expanding into new countries, synthesizing feedback for product improvements, and driving process standardization. Requirements include SaaS/tech experience, project/program management or onboarding in global/high-growth environments, strong stakeholder management, excellent communication, ownership mindset, cross-functional collaboration, attention to detail, English proficiency, HR/global mobility/payroll/workforce operations experience a plus, and a bachelor’s degree or equivalent. Our commitment includes Flexible Time Off, Parental Leave, Health and Dental Insurance, and Retirement Savings + Employee Incentive Plan. Visit our career page for more information.